The Eating Disorder Association of Pakistan (EDAP) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website, use our services, or engage with us in any other manner.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide to us through our website, services, or during interactions with us.

  • Health Information: In some cases, you may provide information related to eating disorders or your health. We are committed to treating this sensitive data with the utmost care and confidentiality.

  • Website Usage Data: We collect data about how visitors interact with our website, including IP addresses, browser types, device information, and browsing patterns through cookies and analytics tools.

2. How We Use Your Information

We use the collected data for various purposes, including:

  • To Provide Services: We use your personal and health information to offer support, counseling, and related services as part of our mission to assist individuals affected by eating disorders.

  • Communication: To respond to inquiries, provide updates, newsletters, and information related to eating disorders, events, and resources.

  • Improvement of Services: We analyze usage data to improve our website, enhance user experience, and make our services more effective and relevant.

  • Legal Compliance: We may use and disclose your information as required by law, including to comply with legal processes, government requests, or regulations.

3. Data Security

We prioritize the security of your personal and health data. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of electronic transmission or storage is 100% secure.

4. Data Retention

We retain your personal and health information for as long as it is necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting obligations. When your information is no longer needed, we will securely delete or anonymize it.

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete data.

  • Deletion: Request that we delete your personal data (subject to any legal obligations we may have).

  • Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. Sharing Your Information

We do not sell, rent, or lease your personal data to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who help us operate our services, such as IT support, hosting, or payment processing. These third parties are required to protect your data and use it only for the purpose of providing their services to us.

  • Legal Authorities: If required by law or in the event of a legal dispute, we may disclose your data to authorities or in response to legal requests.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our site. You can adjust your browser settings to disable cookies, but this may impact your experience on our website.

8. Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have inadvertently collected such information, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective as of the date it is posted. Please review this policy periodically to stay informed about how we are protecting your information.